Re: I have a little problem?!?
A little of both. I really don't have any recourse until they don't fix everything or it breaks again. They told me two 1/2 weeks ago it would ready in two 1/2 weeks, but I was told yesterday they just sent gel-coat to them in Tennessee and that didn't have a completion date yet. They also said they just approved the estimate on the repairs, so I don't think they have started on it yet. I hope they have at least opened it up. I have requested Tracker send the repair shop a list I made of the crack issues for them to list the process in which they plan to resolve each one. They have rejected that request and had offered to send me a copy of the estimate. I requested it yesterday because he said they had it in hand, but they have yet to reply to that request.
I have told them if it returns with any unresolved issues that they shouldn't even bother to un-hook it from the delivery truck, because it is going back. They said everything we've talked about will be taken care of. They just are reluctant to prove it.
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