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Congrats Frank, glad it worked out.
Kudos to Mercury? Great job Mercury? I sure hope you were being sarcastic. It should not take a squeeky wheel. Mercury should have fixed the motor without question. They were simply trying to get someone to let them off the hook. They pulled the oldest trick in the book, tell them no and hope they go away. I this case Frank didn't go away, so what did it cost them? The same amount amount as it would have on day 1. They could have saved the entire amount if Frank would have gone away. Companies don't loose anything by saying no and will actually save money in a lot of situations, but they loose alot by saying yes to repairs at the beginning. I'm sure this same thing goes on with Yamaha so I won't go there, but really suprised that Mercury made it this tough. Looks like they are like most of us these days and are trying to cut all costs that they can.
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Its the new "American Way" of doing things. Seems that very few want to take RESPONSIBILITY for their products or actions any more. I'm in construction and I see it daily with others. Customer is number 1 with my operation; be it a builder or individual homeowner. One of the main reasons I'm still hanging on in this s**t housing market.