I agree with Capt Chuck - they helped me update software - but in the end, I had to buy a new unit because the lag was ridiculous… It pissed me off as the unit worked flawlessly once 'up and ready' but took 15 minutes to get initiated. I gave it to my brother who didn't mind the 15 minute startup ( he'd set it up the minute he got on his boat and by the time he got ready and to the end of his canal he was good to go ).
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