Bennett Marine- trim tabs- GREAT company

[abl1111]

Every so often you are pleasantly surprised with a company. So much so that you have to tell everyone!

I had such a pleasant experience recently w/ Bennett Marine - the trim tab guys, that I have to tell you and I wish that you would pass the good word around.

Over the past year, I have been re-doing a 23'Tsuanmi - from 'soup to nuts'. The $$$ has been just pouring out. So, I tried to save a few $, by buying a new Bennett trim tab set-up on Ebay. First, I bought just the pump and accessories ( the seller said that the actual stainless planes were $35-$40 a pair ). In reality, they are $180 or so ! So, I shopped Ebay until I found what I needed - new, 12x12 Bennett tabs. I bid, I won !!! Or, so I thought!

I started to install them recently. Drilled the holes through my beautiful new transom and gelcoat. Only to realize that something was very wrong !!! I started to get that "uh-oh" feeling in my gut.

I immediately called Bennett - explaining what the situation was. Within 5 minutes of description, a guy named Thomas realized that the planes I bought on Ebay were for an OEM application and would not work! My heart sank!

Then, he offered to send me the correct 12x12 planes at virtually no cost, as long as I sent him the wrong ones back !!!!! I had the correct planes overnighted!

I find this completely insane and wonderful - really. There are not many companies out there that will stand by like that and help you out of a jam. I can only tell you that when thinking about buying trim tabs - this is the type of info that separates companies. I hope this helps a few of you out when deciding which tab to buy.

PS: I had to fill the !@#$ holes I made, re-glass, sand and I'm re-gelcoating them today ! It's a drag, but #@$*^ happens !

PPS: the gimbal bracket is in - really moving along !!!

- Alan